Privacy Policy

Privacy

This web site is owned and operated by Market Connect trading as ArtikoNZ and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of our ArtikoNZ web site. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We are committed to protecting and respecting your privacy and as a professional online shopping website we recognise that your personal information is confidential. We also understand that it is important for you to know exactly how we manage your personal information.

What information do we collect?

We collect information from you when you register an account with us and also when you:

  • Place a product order
  • Subscribe to our newsletter if applicable
  • Respond to a survey if applicable
  • Contact us directly either by electronic form, verbal or otherwise.
  • When ordering or registering on our website you will be asked to enter your name, email, postal address, contact number and in some cases your credit card details.

How do we use your information?

Any information that we collect will not be used in ways you have not consented to.
All processing and disclosure of customer data will be done so in accordance to the terms and conditions of this privacy policy.

It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in New Zealand.

The information that we collect from you may be used for the following purposes:

  • To enable us to provide ongoing quality customer service to you
  • To improve the quality of our ArtikoNZ Website
  • To respond to and process your transaction requests and updates
  • To send newsletters, administer a contest or survey if applicable and fulfil promotional obligations

We will store your email address and the contents if or when you directly send us an email. This information will only be used solely for the purposes for which you have provided it.

We may use the information to send newsletters which we think you may find valuable such as functionality changes to our websites and any news updates. We may also use the information to notify and fulfil promotional obligations.

If at any stage you would like to unsubscribe from receiving these newsletters and notifications you may opt out by selecting the unsubscribe link provided at the bottom of each email or contact us directly via email malcolm@marketconnect.nz to be removed.

Market Connect does monitor the ArtikoNZ website to identify user trends, ascertain site traffic levels and to analyse and improve our website’s performance.

How do we store and protect your personal information?

  • We follow strict procedures when managing the information you have provided.
  • We do not sell, trade, or otherwise transfer to outside parties your personal information. Only trusted third parties may have access to such information for the sole purpose of assisting us in operating our website, so long as those third parties strictly comply with the relevant privacy laws.
  • We may release personal information only if release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property or safety.
  • Only specific employees within Market Connect and ArtikoNZ are able to access your personal data.

This policy means Proof of Identity may also be required before disclosing any information to you.

We do use cookies in the management of our websites. Cookies help us to process, remember and understand your preferences for future visits and compile aggregate data about site traffic to continually provide a better website experience for you.

What should I do if I want to change my details or no longer wish to be contacted?

At any time you can access, update or amend your personal details. If you no longer wish to receive any communications from us you may opt out by contacting us using the following email address: malcolm@marketconnect.nz

What happens should we decide to change this privacy policy?

Any changes to this Privacy Policy will be clearly posted on this page so that you are continually aware and understand how we are managing your personal information.

How do I contact you if I have further questions, comments or concerns regarding this privacy policy?

We welcome any feedback, comments or further questions you may have. Please feel free to contacts us by emailing: malcolm@marketconnect.nz

Please Note: By using our site you consent to our Privacy Policy.